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Frequently Asked Questions

01. Can I choose date and time of the delivery?
Yes. Please stipulate a specific date and time for the delivery. You just have to indicate it in the comments field you will find while placing the order.

02. Can I receive the order in a different address to the one I have as a customer?
Yes, while placing the order you will be asked the address in which you want to receive the order (for exmple, at work, in a holiday location, etc.)

03. How can I know the shipping amount?
Before you confirm the order the shipping costs will be specified.

04. What happens if the order arrives when there is nobody home?
The shipping company will contact you for a second deliveryu free of charge. That's why the telephone number in your customer profile must be updated.

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